Privacy Policy

Effective Date: 11.03.2026

1. Introduction

This Privacy Policy describes how Roadcrest Motors ("Roadcrest Motors," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website, use our services, interact with our dealerships, or otherwise engage with us in the United States.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the practices described here, you should not use our services.

2. Information We Collect

We may collect the following categories of information:

2.1 Personal Information

• Name
• Postal address (billing and shipping)
• Email address
• Telephone number and mobile number
• Driver’s license information (where required for test drives or financing)
• Date of birth (where required by law or for financing)
• Government-issued identification numbers where required by law (e.g., for financing or title and registration services)

2.2 Vehicle and Transaction Information

• Vehicle identification number (VIN)
• Make, model, year, and other vehicle details
• Purchase, lease, service, or repair history
• Financing and insurance details you provide to us
• Trade-in vehicle details

2.3 Payment and Financial Information When you make a purchase or apply for financing, we may collect:

• Partial payment card information (processed via secure third-party payment processors)
• Bank account or routing numbers (for certain transactions)
• Income, employment, and credit-related information (for financing applications) We use third-party providers and financial institutions to process payments and financing. We do not store full payment card numbers on our own servers.

2.4 Online Usage and Technical Information When you visit our website or use our online services, we may automatically collect:

• IP address
• Browser type and version
• Device identifiers and device type
• Operating system
• Referring and exit pages
• Dates and times of access
• Clickstream data and pages viewed
• General location information derived from your IP address

2.5 Cookies and Similar Technologies We use cookies, web beacons, pixels, and similar technologies to:

• Remember your preferences and settings
• Keep you signed in where applicable
• Understand how you use our website and services
• Improve site performance and user experience
• Provide relevant advertising

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our site.

2.6 Communications and Interactions We may collect information you provide when you:

• Request a quote or information
• Schedule a test drive or service appointment
• Communicate with our sales or customer support teams
• Participate in surveys, promotions, or events
• Post reviews or feedback

2.7 Information from Third Parties We may receive information about you from:

• Credit bureaus and financial institutions (for financing and credit applications)
• Insurance providers (where you request such services)
• Marketing and data analytics providers
• Publicly available databases and social media platforms

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide Products and Services

• Process vehicle purchases, leases, and trade-ins
• Arrange test drives
• Provide vehicle maintenance, repair, and warranty services
• Arrange financing, insurance, and related services

3.2 To Communicate with You

• Respond to your inquiries and requests
• Send confirmations and updates about your transactions, appointments, and services
• Provide important safety, recall, or warranty information

3.3 For Marketing and Personalization

• Send promotional communications, offers, and newsletters (where permitted by law)
• Tailor content and advertisements based on your interests
• Conduct market research and analyze customer trends You may opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us.

3.4 For Security and Fraud Prevention

• Protect our customers, staff, and property
• Detect and prevent fraud, abuse, and unauthorized access
• Maintain the security and integrity of our systems

3.5 For Legal and Compliance Purposes

• Comply with applicable laws, regulations, and legal processes
• Respond to lawful requests from law enforcement and government authorities
• Maintain records required by law (for example, for tax, title, and registration purposes)

3.6 For Business Operations

• Manage our business operations and internal record-keeping
• Analyze and improve our products, services, and website
• Support mergers, acquisitions, reorganizations, or other business transactions

4. How We Share Your Information

We may share your information with the following categories of recipients:

4.1 Service Providers and Vendors We may share information with third-party service providers that perform services on our behalf, such as:

• Payment and financing processors
• Credit bureaus and financial institutions
• IT and hosting providers
• Marketing and advertising partners
• Analytics and customer support providers These third parties are authorized to use your information only as necessary to provide services to us.

4.2 Business Partners We may share information with:

• Vehicle manufacturers and their affiliates
• Insurance providers, warranty companies, and other automotive-related partners
• Other third parties involved in providing the products and services you request

4.3 Legal and Regulatory Disclosures We may disclose information if required to do so by law or in a good-faith belief that such action is necessary to:

• Comply with legal obligations, court orders, or government requests
• Protect and defend our rights, property, or safety, or that of our customers or the public
• Investigate and help prevent security incidents, fraud, or illegal activities

4.4 Business Transfers In the event of a merger, acquisition, sale of assets, reorganization, or bankruptcy, your information may be transferred as part of that transaction. We will use reasonable efforts to ensure that the recipient honors this Privacy Policy or provides similar protection for your information.

5. Your Choices and Rights

5.1 Marketing Communications You can opt out of receiving marketing emails by following the unsubscribe link in those emails or by contacting us directly. Even if you opt out of marketing communications, we may still send you non-promotional messages related to your transactions with us.

5.2 Cookies and Tracking Technologies Most web browsers are set to accept cookies by default. You may choose to set your browser to remove or reject cookies. If you disable cookies, some features of our website may not function properly.

5.3 Access, Update, or Delete Your Information Subject to applicable U.S. laws, you may have the right to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of certain personal information, subject to legal retention requirements To exercise these rights, please contact us using the information provided in the "Contact Us" section. We may need to verify your identity before fulfilling your request.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors that influence retention periods include:

• Legal and regulatory requirements
• The nature and duration of our relationship with you
• Our legitimate business needs

8. Children’s Privacy

Our products and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as required by applicable law.

9. Third-Party Websites and Services

Our website and services may contain links to third-party websites, applications, or services that are not operated or controlled by Roadcrest Motors. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites or services you visit.

10. Region and Applicable Law

This Privacy Policy applies to individuals located in the United States and to our operations within the United States. Your use of our services and any dispute over privacy are subject to this Policy and applicable U.S. federal, state, and local laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will update the "Effective Date" at the top of this Policy and may provide additional notice as required by law. Your continued use of our services after any changes become effective signifies your acceptance of the updated Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Roadcrest Motors Mailing Address:133 S McKinley St Casper, WY, 82601 United States Email: info@redostore.com Phone: +19975809264

Please do not include sensitive information (such as full payment card numbers or Social Security numbers) in your email communications with us.